The other day I went to the Post Office in Addiscombe to try and post a parcel. Ava Alexis had printed the label on the printer at home using the Royal Mail website to create one of those bar code things they scan.... but when I got to the front of the queue it would not scan. The lady behind the glass could not scan it however and could not explain how to solve the problem ...she just stared at me with dead eyes.
"Can't you put it in the computer manually?" I asked.
"No," she replied.
I asked how to solve the problem. She did not know. But it's your barcode? I asked. She said it was not and proceeded to tell me how the Royal Mail and the Post Office were separate organisations - presumably separated by some kind of Chinese wall so that it would be a breach of ethics to reveal their inner workings.
She then started asking me to move aside. "But you haven't resolved the problem?" I protested and didn't. Eventually we compromised .... or rather I gave in and bought stamps instead and later Ava managed to claim the postage back online...
... anyway the point is you think it's just you but then the wonder of the internet reveals that it isn't. This is indeed just the worst Post Office in Britain. So bad people slag it off online (often under their own real name) with reviews like this... (see here)
There's like 4 desks and only ever maximum of 2 staff…
Then add to the fact that they work at the speed of the indegenious North American banana slug which is the slowest slug in the world.
The staff also have the manners of a fed up angry black rain frog which has been awarded the world's grumpiest animal…
So yeh enjoy your wait to be served by staff with 0 customer service....
...something's just ... normal?
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