A very well written letter saying nothing

Dear Mr. Miller,

Thank you for contacting Vauxhall Customer Care about your Corsa.

I regret to inform you that currently there is no estimated time of arrival (ETA) for your order.  

Our team is diligently working on the case to provide a further update. We have raised the priority of the order to the highest levels in our system, and please be assured we will notify you as soon as we are made aware of a further update.  

Thank you for your patience. 

If you have any other questions in the meantime, you can contact us on the telephone number below, or simply reply to this email and we will be happy to help.  

Quoting your case number:  03565568

Kind Regards,

V K.

Vauxhall Customer Care

4 weeks so far.  It's just an exhaust.  They can't even ESTIMATE a time of arrival?

3 million Corsa Ds were made

There must be one somewhere?