Exhausting my patience

Dear Mr. Miller,

Thank you for contacting Vauxhall Customer Care about your Corsa.

I regret to inform you that currently there is no estimated time of arrival (ETA) for your order.  

Our team is diligently working on the case to provide a further update. We have raised the priority of the order to the highest levels in our system, and please be assured we will notify you as soon as we are made aware of a further update.  

Thank you for your patience. 

If you have any other questions in the meantime, you can contact us on the telephone number below, or simply reply to this email and we will be happy to help.  

Quoting your case number:  03565568

Kind Regards,

V K.

Vauxhall Customer Care

A very well written letter saying nothing.

4 weeks so far.  It's just an exhaust.  They can't even ESTIMATE a time of arrival?

3 million Corsa Ds were made

There must be one somewhere?

Of course you can get from many parts suppliers all over the UK.  It's only the manufacturers with their just-too-late supply chains who don't have it.  I suspect it is a psychological attempt to get me to buy a new car.  But there's nothing actually wrong with my car except the exhaust has corroded on the inside from making too many short journeys which is a thing what happens.  I can get the bus and the tram and the car can sit in W J King's carpark SORN and uninsured until someone can muster up the enthusiasm to buy aftermarket or the one they've ordered but haven't made yet turns up surface mail.