So the next day I rang up my local main dealer (at the approximate time of day that the call centre where they know nothing technical are not available to intercept all calls with pointless upselling questions) and asked them if they could change the lightbulb.
“Not until Tuesday (6 days time) I’m afraid – we haven’t got
the hours.”
“But it’s only changing a bulb?”
“Yes but we haven’t got the hours.”
"But you're in retail and I can get done for this so can't you make time?"
"No, all the hours are gone."
So I rang another dealer and they said they were too busy to make an appointment but would ring me back when they had time...
So I thought it can’t be that hard I’ll ask Kwik-Fit... so I rang up the local branch.
“Hello I’ve got a Vauxhall Corsa - my brake light’s gone,
can you change it?”
“Oh, I don’t know that we’ve got the parts in stock…”
“Sorry mate, you’re a garage for people who can’t afford the
main dealer …isn’t having this kind of stuff in stock kind of the point of you…?”
“Well, I’m not sure which would be the right light”
“Oh forget it …”
Of course I could get him the right light but if he doesn't know which light is right before he's done the labour it doesn't inspire much confidence in his ability to take the light housing off and get it back on again correctly and I don't want him messing up the warranty...
So I googled it. It’s
not as hard as changing the front bulb which involves removing most of the front
wing…
…but really it's still painful and... why does it have to be this hard? It’s like someone sits round at the design
stage and says “Well, we want to make changing the bulbs difficult – not so
difficult that an idiot can’t still do it but hard enough that the customer is
too scared to try it for themselves. I
thought we could start by having different filaments for different bulb types
and then hiding the screws behind a panel so it’s really hard to see around the
corner… Then we could make the bulb
boxes look the same…"
Never mind I can drive without a brake light for a
week? After all what’s the worst that
can happen? £60 fine, 3 penalty points
and someone drives right up my arse…
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